One of the virtualization servers that hosts a couple of the Suso shared servers had a hard lock and crashed around 5:30pm EST. After dealing with a hardware issue to bring the system back up, we had to run disk checks and then bring back the hosts. During this time most of the email only mail accounts would have been unavailable as well as several websites. Everything was back up and running by 6:50 EST. We apologize for the inconvenience this caused.